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Unlimited Domestic Upgrades
Exclusively for Mileage Plus® elite members: Unlimited Domestic Upgrades!
Elite members can now enjoy Unlimited Domestic Upgrades. This new privilege will make your travel and upgrade experience much easier. No more certificates. No need to request an upgrade. No limit on the number of complimentary upgrades you can get in a year.
With Unlimited Domestic Upgrades, when you book a domestic ticket on United® or United Express®, we’ll automatically request an upgrade for you and up to one companion—even when you travel to Hawaii! If an upgrade seat becomes available, it’s yours—with our compliments.
Later in 2010, elite members will also be able to enjoy Elite Upgrades and premium seating on Continental Airlines—just another example of how we are working to expand the privileges and access you get as a Mileage Plus elite member.
What you should know
- Who gets them
- All Mileage Plus elite members: Global Services®, 1K®, Premier Executive® and Premier®
- The facts
- For eligible flights, we will automatically request an upgrade for elite members and up to one companion traveling on the same reservation
- Upgrade requests will only be made for United or United Express flights for travel in the continental U.S., Hawaii, Alaska, Canada, Central America and the Caribbean
- This upgrade is valid only on flights which are operated and marketed by United or United Express (codeshare flights marketed by other carriers are not included)
- If your upgrade request is confirmed, you will receive a one-cabin upgrade
- Unlimited Domestic Upgrades cannot be purchased. They are a privilege exclusive to elite members
- There is no limit on the number of upgrades you can get in a year
- This upgrade is not available on three-cabin transcontinental p.s.® flights
- What changed
- Elite members no longer have to call or go online to request an upgrade
- 500-Mile Upgrades will no longer be issued or available for purchase
- Existing 500-Mile Upgrade certificates in elite members’ accounts will expire as of March 19, 2010
- What stayed the same
- General members and Premier Associate® members can still use existing 500-Mile Upgrades until they expire, 12 months from the date issued
- Systemwide Upgrades, Regional Upgrades and Mileage Plus Upgrade Awards are not affected—use them as you do today
- The process
- You purchase a domestic ticket for travel on United or United Express
- We automatically request an upgrade for you on those flights
- If upgrade seats are available, we will confirm members and their companions in order of priority based on the elite’s status, ticket class and time of purchase
- How early could your upgrade be confirmed? Check here
- If your upgrade is confirmed, we notify you on My Itineraries on united.com, on the monitors at your departure gate or via phone, email or text message, if you sign up for our EasyUpdate® service. Learn more
Helpful links:
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