United customers traveling through London Heathrow are now able to appreciate a greatly enhanced airport experience in the newly refurbished Terminal 1.

The significant investment in modernizing the terminal's facilities—United's new home— provides our guests with a more convenient and comfortable way through the airport.

• Enjoy shorter walking distances from curbside to check-in to the departure gates.
• Color-coded directional signage, 22 check-in desks and 14 self-service kiosks all help to speed up the overall check-in process.
• Our Global ServicesSM and United First® guests have their own exclusive area, as well as access to Fast Track security.
• A Star Alliance Departure Lounge, with distinct first- and business-class areas, provides a quiet retreat where travelers can relax or work.
• Both areas feature comfortable, private seating, complimentary food and beverages, as well as shower facilities and the latest business technology, including Wi-Fi internet access.
• This lounge facility is also open to our Red Carpet Club® members.
• An Arrivals Lounge, available to United, bmi and South African Airways customers, offers the same amenities as the Departure Lounge.
• United customers are now able to go directly to their gates, which are brighter and more spacious. Once passing through a secondary security screening, customers also have access to refreshment vendors and restrooms—features that were not available at the previous terminal.

The Star Alliance Connection

• Customers are able to make connections within 60 minutes to Air New Zealand , Asiana Airlines, bmi, Lot Polish Airlines, South African Airways, and US Airways who also operate out of Terminal 1.  A minimum connection time of 90 minutes applies for connections between Terminal 1 and all other terminals at Heathrow.

• By the end of 2008, it is expected that Austrian Airlines, Croatia Airlines, Lufthansa, SWISS and TAP Portugal will make the move to Terminal 1, reducing connection times even further.

• In the longer term, Air Canada , Air China , ANA, Blue1, SAS, Singapore Airlines, Thai Airways and Turkish Airlines are also expected to move under the same roof at London Heathrow.