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Medical oxygen
Arranging oxygen is a partnership between our customer, their physician and United representatives.
Advance planning is required to make oxygen arrangements when traveling. United accepts requests for in-flight therapeutic oxygen anytime after the reservation is made; provided the request is a minimum of 48 hours prior to travel.
Oxygen request information
- An oxygen set up is required per flight. United provides in-flight oxygen at a reasonable service charge per oxygen set up. Our Reservations agents will quote fees.
- United provides in-flight oxygen only. If you require oxygen during ground connections, please contact an oxygen vendor or refer to the information below regarding Portable Oxygen Concentrators. We suggest you work with your physician to determine the most appropriate arrangements.
- Only United’s oxygen equipment can be used in-flight. Portable Oxygen Concentrators are not permitted for use in-flight, however, they may be used per your physician’s direction prior to departure and upon arrival at either your connection or destination city. The passenger or traveling companion is responsible for setting up the concentrators when used during these periods.
- Oxygen is not available on United Express® flights.
- For any flight on your itinerary serviced by another carrier, including United code-share flights, please contact that carrier directly to request information on how to make oxygen arrangements. United Reservations or your travel agent will identify these flights for you.
Requesting oxygen
To request oxygen you must complete the following steps:
- Download and print the Oxygen request form (97 KB). Please note: You will need the FREE Adobe Acrobat Reader to view and print the form.
- Complete the Passenger section on the Oxygen request form.
- Have your physician complete the Physician section on the Oxygen request form. It is your physician’s responsibility to sign and fax the form to United via the fax number listed on the form.
Information included on the fax is confidential. Your physician’s signature is United’s authorization to administer oxygen in the prescribed amount. United retains the right to decline boarding to anyone that appears too ill to travel on his/her departure date.
Personal Oxygen Cylinder checked and carry-on baggage guidelines
Transport of a Personal Oxygen Cylinder is permitted as checked or carry-on baggage provided the cylinder is empty and packed in a carton. Cylinders containing oxygen require shipment by airfreight with proper packing, markings and labels. Liquid oxygen in not permitted as carry-on, baggage or airfreight.
Contact us
For questions, please contact your local United Reservations center in the U.S. and Canada at 1-800-UNITED-1. For inquiries in locations outside of the U.S. and Canada, please visit our United contacts page .
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