Customer service
 
 Contact United 
 E-ticket refunds 
  

Reservations Center Phone: 0845 8444 777
Fax: 0207 136 0843
Hours of operation:
Monday to Friday: 0700-1900
Saturday and Sunday: 0830-1700

Our full-service Reservations Sales agents will assist you with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling Reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on united.com, or for 1K and Global Services members.
unitedairlines.co.uk customer support

Phone: 0845 8444 777 (option 5)
Fax: 0207 136 0843
Hours of operation:
Monday to Friday: 0700-1900
Saturday and Sunday: 0830-1700

Mileage Plus

Phone:

  • General Number:
    0845-8444-777
  • Travel Agencies:
    0845-8477-777
  • 1K: 0208-822-7799
  • Premier: 0845-8417-777
  • Corporate: 0208-822-7777

Fax: 0208-822-7755
Hours of operation:
Monday - Friday: 07:00 - 19:00
Saturday & Sunday: 08:30 -  17:00

 
Baggage Services

Phone: 0800 181 739 
Fax: 0208 750 7669
Hours of operation:
0530-2200

Address:
United Airlines
Heathrow Airport
Hounslow
Middlesex
TW6 3LP, UK

Customer Relations (for past travel only)

Email: customervoice@united.com

Address:
United House
Southern Perimeter Road
Heathrow Airport
Middlesex
TW6 3LP, UK

Local Office

 

Address:
United House
Southern Perimeter Road
Heathrow Airport
Middlesex
TW6 3LP, UK

Refunds

Address:
United House
Southern Perimeter Road
Heathrow Airport
Middlesex
TW6 3LP, UK

Sales  

Address:
United House
Southern Perimeter Road
Heathrow Airport
Middlesex
TW6 3LP, UK

Cargo Services

Phone: 0208 276 6713
Fax: 0208 276 6705

Address:
United Airlines
Building 550
Shoreham Road East
Cargo Terminal
Heathrow Airport
TW6 3LP, UK

Ticket Office

Hours of operation: 0600-1630

Address:
United Airlines
Heathrow Airport
Hounslow, Middlesex
TW6 1PN, UK
     
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